All AWS Support tiers include an unlimited number of support cases, with no long-term contracts. Also, with the Business and Enterprise-level tiers, as your AWS charges grow, you earn volume discounts on your AWS Support costs.

  Basic Developer Business Enterprise
Pricing Included ¥299/month

Greater of ¥599

- or -

  • 10% of monthly AWS usage for the first ¥0-¥60K
  • 7% of monthly AWS usage from ¥60K-¥500K
  • 5% of monthly AWS usage from ¥500K-¥1.5M
  • 3% of monthly AWS usage from ¥1.5M+

Greater of ¥100,000

- or -

  • 10% of monthly AWS usage for the first ¥0-¥1M
  • 7% of monthly AWS usage from ¥1M-¥3M
  • 5% of monthly AWS usage from ¥3M-¥6M
  • 3% of monthly AWS usage from ¥6M+

Purchasing Support for Reserved Resources

When you pre-pay for compute needs with EC2, RDS, and ElastiCache Reserved Cache Nodes and are enrolled in a AWS Support tier, the one-time fee for your prepaid resources will be included in the calculation of your AWS usage in the month you purchase them. For customers who sign up for Enterprise and Business-level support after purchasing reserved resources, a prorated portion of the one-time fee paid will be included in the first month of AWS Support. The hourly usage charges for reserved resources will be included in the calculation of your AWS usage each month.

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