Fapiao Application FAQ (If you have any question about Digitalized E-Fapiao, see the Digitalized E-Fapiao FAQ page)
How do I identify which type of Fapiao I need to request for (General VAT Fapiao/Special VAT Fapiao)? What are the differences between these two types of Fapiao?
If you have any questions on the Fapiao type suited for your account, please contact Finance department in your organization and they should be able to provide guidance on this.
If your company is a General VAT Taxpayer, you may request for Special VAT Fapiaos. Special VAT Fapiaos can be used for claiming VAT credits for tax deductions. The Special VAT Fapiao should be verified, and your company can file as input VAT credit in accordance with tax regulations.
If your company is not a General VAT Payer, please request for General VAT Fapiao. A non-General VAT Taxpayer is not eligible for Special VAT Fapiao and cannot claim input VAT credit even if Special VAT Fapiaos are requested.
What is displayed on the Fapiao, and what is the tax rate applied?
Fapiaos will display the taxable product and service purchased, depending on the type of services rendered.
The applicable tax rate is dependent on the products and services purchased by the customer.
How do I update my Fapiao information and mailing details for Fapiao issuance?
Customers that have had their identities verified will be eligible for Fapiao issuance. Registering for Fapiao issuance can be done via the Fapiao Management page within the Billing Console. To change any Fapiao-related information after registration, you can also modify it directly on the Fapiao Management page.
If you run into issues accessing the page, please open a case in Support Center and the Customer Support team will get back to you within 3 business days.
How do I change Fapiao type to Special VAT Fapiao after my company is qualified as a General VAT Taxpayer?
Please open a case in Support Center and provide with the required document as proof of your status as a General VAT Taxpayer. The Support team will unlock the Fapiao Management page for you to update the Fapiao type requested and populate other required information for Special VAT Fapiao. You will be eligible for Special VAT Fapiao issuance once the documents and Fapiao information is validated successfully.
How do I change the Fapiao title accordingly after I have changed my company name in the competent Administration of Market Regulation?
Please open a case via Support Center and provide the new business license and Notification of Company Name Change Approval issued by Bureau of Industrial and Commerce Administration. The Support team will update the company name in the system after the documents are successfully verified.
Is the address on PDF invoice the mailing address of the Fapiao?
No. Your Fapiao mailing address can be different from the addresses on PDF invoice. If you would like to change the address on PDF invoices, please update it in “Contact Information” section of My Account. The updated address will be reflected on the next PDF invoice. To change the mailing address for Fapiao issuance, select Edit Mailing Address option in the Fapiao Management page.
Apply for VAT Fapiao
To request General or Special VAT Fapiao, please refer to the below corresponding sections for detailed steps.
How to apply for a General VAT Fapiao | How to apply for a Special VAT Fapiao | Fapiao Information Guide Video
How to apply for General VAT Fapiao
To apply for General VAT Fapiao, please follow the steps below. Please note that we only issue Fapiaos for entities that are registered in mainland China.
1. Go to Fapiao Management page within Billing Console.
2. Click on "Start Fapiao Registration" to begin populating your Fapiao-related information.
3. On the Fapiao Information page,
a. Company Name will be populated and cannot be changed; while Tax Identification Number will also be populated and cannot be changed if the information is already on file.
b. Select Fapiao Type: General VAT Fapiao
c. All other requested information on this page are optional.
d. Select Next to provide your Fapiao mailing information
4. On the Mailing Address page,
a. Company Name will be populated and cannot be changed; while Country/Region will default to China and cannot be changed.
b. All address fields are mandatory except for Postal Code
c. Please provide a Contact Phone Number (either a landline or a mobile number)
d. Select Next to review all submitted information
5. On the Review and Create page, validate all provided information is accurate and click on Submit.
Upon receipt of your submission, the Support team will review the information provided and once approved, you will be eligible to receive General VAT Fapiaos.
How to apply for a Special VAT Fapiao
To apply for Special VAT Fapiao, please follow the steps below. Please note that we only issue Fapiaos for entities that are registered in mainland China.
1. Go to Fapiao Management page within Billing Console.
2. Click on “Start Fapiao Registration” to begin populating your Fapiao-related information.
3. On the Fapiao Information page,
a. Company Name will be populated and cannot be changed; while Tax Identification Number will also be populated and cannot be changed if the information is already on file.
b. Select Fapiao Type: Special VAT Fapiao
c. All requested information on this page are mandatory.
i. For Enterprise Address, please enter the information that has been registered with the local tax authority.
ii. For Tax Identification Number, please enter the “Unified social credit code” printed on your business license, if applicable.
iii. For Bank Account Number, please enter the bank account ID which is registered with the local tax authority
iv. For Bank Name, please enter the complete bank name that is registered with the local tax authority.
d. Select Next to provide your Fapiao mailing information
4. On the Mailing Address page,
a. Company Name will be populated and cannot be changed; while Country/Region will default to China and cannot be changed.
b. All address fields are mandatory except for Postal Code
c. Please provide a Contact Phone Number (either a landline or a mobile number)
d. Select Next to review all submitted information
5. On the Review and Create page, validate all provided information is accurate and click on Submit.
Upon receipt of your submission, the Support team will review the information provided and once approved, you will be eligible to receive Special VAT Fapiaos.
