Changing IT providers has always required time, effort, and money, but cloud computing has made that process easier than ever. Before cloud services, switching was often prohibitively difficult and expensive: over a multi-year process, companies would make up-front investments in new hardware and rewrite software to conform to their new provider’s proprietary operating system.

At Amazon Web Services China Regions, we design cloud services to give customers the freedom to choose technology that best suits their needs, and our commitment to interoperability is a key reason customers choose Amazon Web Services in the first place. We have been at the forefront of developing technical solutions that allow customers to run their applications on Amazon Web Services China Regions and still connect to other cloud providers, or on-premises, for any application dependencies. We also interconnect directly with many other networks, including those of other cloud providers, to help customers enjoy a reliable data transfer experience across different providers and networks. If a customer decides to move to another IT provider, we want to remove barriers which make it harder to do so, because our focus is on building long-term customer trust and removing these barriers makes Amazon Web Services attractive to new and returning customers.

Customers globally, are now entitled to free data transfers out to the internet if they want to move to another IT provider. We will review requests at the account level. Once approved, we will provide credits for the data being migrated. We don’t require you to close your account or change your relationship with Amazon Web Services in any way. You’re welcome to come back at any time. We will, of course, apply additional scrutiny if the same account applies multiple times for free DTO.

We believe in customer choice, including the choice to move your data out of Amazon Web Services. The waiver on data transfer out to the internet charges is available to all customers around the world and from any Amazon Web Services Region.

We offer industry-leading cloud services to millions of customers worldwide, and we will continue to innovate and help customers deploy in the cloud, grow their cloud footprint, and move data. Review these FAQs for more information if you decide to move data off Amazon Web Services.