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Our professional local solution architects, customer support technicians and business development teams in China are willing to help you
Contact our hotline for further assistance
1010 0966
Amazon Web Services China (Ningxia) Region operated by NWCD
Working hours: 9AM-8PM (except legal holiday)
Working hours: 9AM-8PM (except legal holiday)
1010 0766
Amazon Web Services China (Beijing) Region operated by Sinnet
Working hours: 9AM-8PM (except legal holiday)
Working hours: 9AM-8PM (except legal holiday)
For any further questions post-sales, please reach out
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FAQs
Pre-Sales Questions
- Who is operating Amazon Web Services Beijing Region and Ningxia Region?
- How do I get access with to the Amazon Web Services Beijing or Ningxia Region?
- What are the requirements to register for an Amazon Web Services account?
- Can I use my existing Amazon Web Services Inc. Account to access the Amazon Web Services Beijing or Ningxia Region?
- Can I use my Amazon Web Services Account to access other Amazon Web Services global regions?
- What currencies will Amazon Web Services Beijing and Ningxia Region accept?
- What services are available in the Amazon Web Services Beijing and Ningxia Region?
- What are the SLAs for Amazon Web Services Beijing and Ningxia region?
- Do I need to file for ICP Recordal or ICP License if I want to host public content on Amazon Web Services Beijing or Ningxia region?
- What kind of certifications have Amazon Web Services Beijing and Ningxia region acquired?
Technical Questions
- What is a VPC and a security group?
- How do I increase my EC2 vCPU limit?
- Health check status is Unhealthy, but my EC2 instance is running normally. How do I resolve this issue?
- The CPU utilization of my EC2 instance has suddenly reached 100%. How can I check what processes are currently running?
- How can I automatically recover my Amazon EC2 instance that failed a status check?
- How do I select from three types of load balancers? What are the differences?
- My organization's data is stored in Amazon S3. How do I efficiently determine the frequency of data access to reduce data storage costs?
- How do I recover data if there is a problem with my Amazon RDS database?
- What's the difference between the different REST API Gateway integration types?
- How do we configure an external metadata for Amazon EMR Hive and allow multiple clusters to share the same Hive metadata?
Account & Billing Questions
- How do I reset the Amazon Identity and Access Management (Amazon IAM) user password that I lost or forgot?
- How do I update the contact information associated with my Amazon Web Services account, including my address and telephone number?
- How do I change the email address associated with my Amazon Web Services account?
- How do I update the fapiao management (or tax settings) in my Amazon Web Services account?
- How do I receive my bill?
- How do I view my bills in the console?
- How do I view my monthly billing in detail, including usage and charges?
- What is the last day to pay my bill?
- How can I change the company name of my corporate account?
- How do I close my Amazon Web Services account?
Services and Cooperation
Activate Startup Program Offering Up to ¥175,000 in Credits
For unlisted startups in China — cloud credits, technical support and training to build and scale on Amazon Web Services
