Posted On: Sep 21, 2023

Starting today, EC2 Serial Console is now available in Amazon Web Services China (Beijing) Region, operated by Sinnet and Amazon Web Services China (Ningxia) Region, operated by NWCD. EC2 Serial Console provides a simple and secure way to troubleshoot boot and network connectivity issues interactively, by establishing a connection to the serial port of an instance.

Previously, you could get serial console output as logs or a screenshot through the EC2 management console, API or the CLI. With the EC2 Serial Console feature, you can interactively run troubleshooting commands for resolving boot and network configuration issues. EC2 Serial Console is ideal for situations where you are unable to connect to your instance via normal SSH or RDP. Access to EC2 Serial Console is not permitted by default at the account level, and customers can grant access to EC2 Serial console on their account by turning on the “EC2 Serial Console” account attribute from the Amazon CLI or Amazon Web Services Console. It is also integrated with IAM and Amazon Web Services for Organizations policies for fine grained access control.

EC2 Serial Console is available at no additional cost. Visit our documentation page to learn more about EC2 Serial Console.