Posted On: Jul 15, 2019
We have published a service level agreement (SLA) for Amazon Key Management Service (KMS). We will use commercially reasonable efforts to make KMS available with a Monthly Uptime Percentage for each Amazon Web Services service region, during any monthly billing cycle, of at least 99.9% (the “Service Commitment”). In the event Amazon KMS does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the Amazon KMS Service Level Agreement for Amazon Web Services China (Beijing) Region and for Amazon Web Services China (Ningxia) Region.
Amazon KMS is a service that makes it easy for you to create and manage encryption keys. It gives you centralized control over the encryption keys used to protect your data.
This SLA is now available in all regions where Amazon KMS is available. For more information on where KMS is available, see the Amazon Web Services region table. Please visit our product page for more information about KMS.