Amazon Web Services EdStart FAQ

Amazon Web Services EdStart is a program designed to provide your education technology startup with the resources you need to get started quickly and easily on Amazon Web Services. Learn more at https://www.amazonaws.cn/edstart.

Visit our About Amazon Web Services page to create your free account today.

Find your existing Amazon Web Services account ID here.

To become an Amazon Web Services EdStart Member, you will need to complete the application form and apply to be accepted into the program. For more details, please visit the Application page.

Once accepted into Amazon Web Services EdStart, you can remain a member for as long as you wish.

Applications are processed within 10-12 business days. You will receive a welcome email once you have been accepted into the program.

Due to a high volume of applications, submitting an application does not guarantee your acceptance into the program.

If you are approved for Amazon Web Services EdStart, you will receive an email with information about Amazon Web Services Promotional Credit validation. Additionally, you can always access your information under the "Credits" tab in your Amazon Web Services account (credit amount, expiration date, remaining balance, and applicable products the credits can be redeemed toward).

Amazon Web Services Promotional Credits awarded through Amazon Web Services EdStart are merit based. Each company receives a different credit award based on their needs, previous allocations of Amazon Web Services Promotional Credits, and outlined usage.

Yes. Amazon Web Services EdStart Promotional Credits will expire on the date indicated when you receive the applicable Promotional Credit code (or such other date designated by your Amazon Web Services contracting entity). Failure to use Promotional Credit before the expiration date will result in the forfeiture of Promotional Credit. We reserve the right to cancel Promotional Credit at any time. No refunds will be granted for any expired or cancelled Promotional Credit.

No. Amazon Web Services Promotional Credits will expire on the date indicated when you receive the applicable Amazon Web Services Promotional Credits code (or such other date designated by your Amazon Web Services contracting entity) and will not be extended.

No. These credits are designed to be a short-term, finite tool for empowering your long-term success. Once these credits are fully utilized, or have expired, you will have the opportunity to benefit from the other resources Amazon Web Services makes available for architecting your infrastructure and optimizing your costs.

You can learn more about Amazon Web Services Promotional Credits on the Redeem your Amazon Web Services Promotional Credit page.

Applications are processed within approximately 10-12 business days. We make reasonable attempts to follow up with each applicant. However, in cases where the Amazon Web Services account ID is invalid, or the email address provided is a personal address instead of a corporate email address, we reserve the right to remove your application from the queue and you may not receive a follow-up.

Yes. You can display the Amazon Web Services EdStart Member icon on your website to let your customers know that you are an Amazon Web Services EdStart Member. Use of the icon is subject to the Amazon Web Services Trademark Guidelines.

No. Amazon Web Services is not a sponsor of any startup or other startup-enabling organization. Amazon Web Services EdStart is not a sponsorship program.

To report an issue or error on the Amazon Web Services EdStart page, or to get answers to additional questions, please contact awsedstart-china@amazonaws.cn.

No, Amazon Web Services EdStart is a free offering. There is no cost to apply or to become a member of the program.

Amazon Web Services does not take any equity from Amazon Web Services EdStart Members.

No, Amazon Web Services EdStart is an ongoing program. You can apply at any time.

No, once you are in the program, there are no requirements for remaining in the program. However, if you want to participate in marketing activities, such as being featured in blog posts, you must sign and return the Amazon Web Services Marketing Authorization Form. 

Once accepted into Amazon Web Services EdStart, you can remain a member for as long as you wish. If you wish to leave the program, you may do so at any time by emailing the team at awsedstart-china@amazonaws.cn. Once we receive your email request, we will remove you from the program database and webpage. Please note that this removal process may take up to five business days.