FAQs

• Pre Sales Questions
  • Who is operating Amazon Web Services Beijing Region and Amazon Web Services Ningxia Region?
    

  • How do I get access with to the Amazon Web Services Beijing Region or Amazon Web Services Ningxia Region?

  • What are the requirements to register for an Amazon Web Services account?
  • Can I use my existing Amazon Web Services Inc. Account to access the Amazon Web Services Beijing Region or Amazon Web Services Ningxia Region?
    

  • Can I use my Amazon Web Services Account to access other Amazon Web Services global regions?

  • What currencies will Amazon Web Services Beijing Region and  Amazon Web Services Ningxia Region accept?

  • What services are available in the Amazon Web Services China (Beijing) Region and Amazon Web Services China (Ningxia) Region?

  • What are the SLAs for Amazon Web Services Beijing Region and Amazon Web Services Ningxia Region?

  • Do I need to file for ICP Recordal or ICP License if I want to host public content on Amazon Web Services Beijing Region or Amazon Web Services Ningxia Region?

  • What kind of certification have Amazon Web Services China (Beijing) region and Amazon Web Services China (Ningxia) region acquired?
    

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• Technical Questions
  • What is a VPC and a security group?
    

  • How do I increase my EC2 vCPU limit?

  • Health check status is Unhealthy, but my EC2 instance is running normally. How do I resolve this issue?
  • The CPU utilization of my EC2 instance has suddenly reached 100%. How can I check what processes are currently running?
    

  • How can I automatically recover my Amazon EC2 instance that failed a status check?

  • How do I select from three types of load balancers? What are the differences between the three types of load balancers?

  • My organization's data is stored in Amazon S3. How do I efficiently determine the frequency of data access to reduce data storage costs?

  • How do I recover data if there is a problem with my Amazon RDS database?

  • What's the difference between the different REST API Gateway integration types?

  • How do we configure an external metadata for Amazon EMR Hive and allow multiple clusters to share the same Hive metadata?
    

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• Account & Billing Questions
  • How do I reset the Amazon Identity and Access Management (Amazon IAM) user password that I lost or forgot?
    

  • How do I update the contact information associated with my Amazon Web Services account, including my address and telephone number?

  • How do I change the email address associated with my Amazon Web Services account?
  • How do I update the fapiao management (or tax settings) in my Amazon Web Services account?
    

  • How do I receive my bill?

  • How do I view my bills in the console?

  • How do I view my monthly billing in detail, including usage and charges?

  • What is the last day to pay my bill?

  • How can I change the company name of my corporate account?

  • How do I close my Amazon Web Services account?
    

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Service And Cooperation

Training And Certification

Amazon Web Services Partner Network

Amazon Web Services Marketplace