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Post-Sales Support
1010 0766
Amazon Web Services China (Beijing) region operated by Sinnet1010 0966
Amazon Web Services China (Ningxia) region operated by Western Cloud DataFor any further questions post-sales, please reach out
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FAQs
Pre-Sales Questions
- Who is operating Amazon Web Services Beijing Region and Ningxia Region?
- How do I get access with to the Amazon Web Services Beijing or Ningxia Region?
- What are the requirements to register for an Amazon Web Services account?
- Can I use my existing Amazon Web Services Inc. Account to access the Amazon Web Services Beijing or Ningxia Region?
- Can I use my Amazon Web Services Account to access other Amazon Web Services global regions?
- What currencies will Amazon Web Services Beijing and Ningxia Region accept?
- What services are available in the Amazon Web Services Beijing and Ningxia Region?
- What are the SLAs for Amazon Web Services Beijing and Ningxia region?
- Do I need to file for ICP Recordal or ICP License if I want to host public content on Amazon Web Services Beijing or Ningxia region?
- What kind of certifications have Amazon Web Services Beijing and Ningxia region acquired?
Technical Questions
- What is a VPC and a security group?
- How do I increase my EC2 vCPU limit?
- Health check status is Unhealthy, but my EC2 instance is running normally. How do I resolve this issue?
- The CPU utilization of my EC2 instance has suddenly reached 100%. How can I check what processes are currently running?
- How can I automatically recover my Amazon EC2 instance that failed a status check?
- How do I select from three types of load balancers? What are the differences?
- My organization's data is stored in Amazon S3. How do I efficiently determine the frequency of data access to reduce data storage costs?
- How do I recover data if there is a problem with my Amazon RDS database?
- What's the difference between the different REST API Gateway integration types?
- How do we configure an external metadata for Amazon EMR Hive and allow multiple clusters to share the same Hive metadata?
Account & Billing Questions
- How do I reset the Amazon Identity and Access Management (Amazon IAM) user password that I lost or forgot?
- How do I update the contact information associated with my Amazon Web Services account, including my address and telephone number?
- How do I change the email address associated with my Amazon Web Services account?
- How do I update the fapiao management (or tax settings) in my Amazon Web Services account?
- How do I receive my bill?
- How do I view my bills in the console?
- How do I view my monthly billing in detail, including usage and charges?
- What is the last day to pay my bill?
- How can I change the company name of my corporate account?
- How do I close my Amazon Web Services account?
